The process is simple. Please send the new/unused item to
DonnyFL
1709 Kennedy Point
Oviedo FL 32765
Make sure to include your name, physical and email address and phone number, along with a note describing what you'd like us to do, either exchange the item or refund your card. If you know your order number that would be appreciated. You'd be surprised how often we receive boxes of merchandise with no idea who sent them.
Keep in mind that returns/refunds are subject to a 5% credit card processing fees and items that have been installed/used may be ineligible for return. For more information please see
https://donnyfl.com/pages/refunds